Dealing with Difficult People
Not every one wants to be your friend. Not every one you meet is easy to deal with.
But sometimes you have no choice but to deal with someone who is stubborn, negative, angry, confusing or just down right awkward. This course helps you keep your own peace of mind whilst tackling their behaviour and getting what you need from the situation.
The course covers;
- Understanding why people can be difficult to deal with
- Developing awareness of your own communication style
- Learning how to avoid absorbing negativity from others
- Developing skills in calming people down
- Learning how to deal with criticism
Have a go on our mini motivator
We are what we think ourselves to be, it is in our hands.