Dealing with Difficult People
Not every one wants to be your friend. Not every one you meet is easy to deal with.
But sometimes you have no choice but to deal with someone who is stubborn, negative, angry, confusing or just down right awkward. This course helps you keep your own peace of mind whilst tackling their behaviour, get what you need from the situation, help the other person to communicate more effectively and solve problems.
The course helps you
- Understand why people can be difficult to deal with
- Develop awareness of your own communication style
- Learn how to avoid absorbing negativity from others
- Develop skills in calming people down
- Learn how to deal with criticism
Find out more, call Pam on 07974309442 or email (JavaScript must be enabled to view this email address)
Have a go on our mini motivator
To be free is not to merely cast off one's own chains, but to live in a way that respects and enhances the freedom of others